Our references
Our customers' satisfaction is our reward. Here are a few testimonials :
ONE TO ONE DIGITAL MARKETING BIARRITZ - Comexposium
“Tourisme Basque has been OUR point of reference and ITO in the region for over 6 years now. As a global trade show organiser, we have very high expectations, and Florence and her teams rise to the challenge every year in terms of the creativity and concepts of our evening events and networking moments. It's always a pleasure to work with Tourisme Basque and we have complete confidence in them in the field. ” Mrs J - Comexposium
On the programme: Several evening events at the Biarritz market in the form of cocktail parties with the presence of Chef Yves Camdeborde & Chef Etchebest, a privatisation of the Hôtel du Palais with an Urban Culture theme (skateboard ramp, table football...), an evening at the Cité de l'Océan with a "Relaxation & Beach pool party atmosphere” theme featuring a wine-truck, photobooth with ball pool...
Event in Biarritz Newellco
"My request was precise and demanding. I wanted a place that was exceptional, unusual, picturesque, steeped in history and unforgettable. The two venues shortlisted by the agency were the Maison Basque and the Biarritz Historical Museum. Two fantastic locations that really matched my requirements. We chose this venue in Biarritz because it was closer. It was an exceptional and unforgettable evening, with the special lighting effects really showcasing the beauty of the site. A background soundtrack made the atmosphere even more magical and warm. The dinner was really great quality. Fast, discreet service. To sum up: A team that really listens, is cheerful, dynamic, efficient, trustworthy and proactive, with an eye for detail. Know-how and expertise that have earned it a reputation and a monopoly in the region. Well done and thanks again to the whole team. " - Mrs C - Newellco
On the programme: Our concept for an evening in the church choir
Forum Giphar
“Thank you for your work, your serious approach and your commitment, and above all your invaluable recommendations to help make the right choices... This forum was a real success, culminating in our "giphar'folies" evening at the Bayonne arena with this breathtaking show" - Mr A. SOGIPHAR
On the programme:
setting up the online registration system with hotel reservations in over 45 hotels, managing the exhibitor areas, organising the 3-day social programme, organising 4 different evening events (typical tapas bars in Spain, festive evenings with our traders and producers at the Biarritz market, gala evenings with a Michelin-starred chef on the theme of Jazz & the Roaring Twenties), the giphar'folies evening at the Bayonne arena, post-congress combining San Sebastian and Bilbao...
PHARMACTIV medical agreement
"A big thank you for organising this conference, it was great collaborating with you over these last few months and almost years! The members and the whole team were delighted and the feedback was very positive. A big thank you also to Elodie and Chantal for their support and their good humour on the phone! " - Mrs De B. Pharmactiv
On the programme: 5-star hotel reservations, technical management at the Casino Municipal conference centre in Biarritz, a fun "tapas hunt" evening in Fontarrabie, personalised goodies, organisation of transfers, catering services, a social programme for accompanying persons (golf, thalassotherapy, etc.), a festive Basque evening in Arcangues with a giant Paquito.
Weekend for a DENJEAN LOGISTIQUE works council
"EVERYONE WAS DELIGHTED. A quality service, both in terms of accommodation and gastronomy. We were delighted by the cider house and the restaurant at lunchtime in St Jean De Luz (excellent and refined food and very welcoming staff). Really fun Tapas evening. Young and old alike enjoyed the Rhune train. Stéphane shared his knowledge of your beautiful region with us. The problem is that we'll find it hard to do better next year at another destination!!!!!! Thank you once again for your thorough approach. “ MrsM. DENJEAN LOGISTIQUE
On the programme: Hotel booking, 2 days (land side & ocean side) with a traditional evening with tapas and the cider house.
Association du Checy discovery break
"I would like to thank you, on my own behalf and on behalf of all the participants, for the perfect organisation of this trip. Thanks also to the guide who accompanied us for the 3 days; we would like to commend her on her comments, availability and friendliness. " - Mrs L. - Association du Checy
On the programme: Exploration of the Basque Coast (Bayonne, Biarritz, Saint-Jean-de-Luz), typical Basque villages (Sare, Espelette, Cambo, Saint-Jean-pied-de-Port), the little Rhune train and meeting local producers (Bayonne ham, Espelette peppers, macaroons from Maison Adam).
MOP VOYAGES seminar
"I would like to thank you for the services you provided for this getaway to San Sebastian... Well done!!! Everything was perfect and our tour leader is particularly delighted with what his group has just experienced. The cider house was an unforgettable experience, the guide was very competent in every respect and the hotel facilities were just what we expected. So I'd like to extend heartfelt thanks. The trip was a great success. "- Mr L. MOP VOYAGES
On the programme: Hotel reservations in San Sebastian, pedestrian rally with a few surprises, dinner in a traditional cider house.
MOONSCOOP seminar
"The participants were delighted. All the sports activities were very popular. As for the evening events, they liked the fact that they both included entertainment... Thank you again for everything, for all your efforts and your attention to detail, which ensured that everything went perfectly without a hitch.” Mrs C. MOONSCOOP
On the programme: “Basque triathlon” 4x4 excursion with Basque strength games, dinner in a shepherd’s hut...
FORD company incentive event
"I would like to take this opportunity to express my total satisfaction with the operation... This incentive trip totally fulfilled the objective that had been set, thanks to the originality and quality of the various activities on offer..." - Dear Mr. P - Company FORD
On the programme: Explore the Basque Country in a 4x4, lunch at a Basque inn, an evening of "The Mystery of Ortillopitz", water-based workshops with rodeo-raft, and an evening event “Hoisting the colours”.
Faces of the World seminar
"We chose Tourisme Basque to organise a seminar and are very satisfied with the result, both in terms of responsiveness and the quality of the services offered. Clients particularly appreciated the Basque evening in the Halles de Biarritz, which gave the seminar a real identity. Thank you to Florence and her team for the success of this operation. " - Mr T Visages du monde
On the programme: hotel reservation centre, management of the Bellevue conference centre in Biarritz, celebratory evening at the Biarritz market, fun dinner on a Basque farm in a Basque village.
GERME seminar
"A big thank you for your involvement and professionalism before and during the seminar. Our participants thoroughly enjoyed the event! The organisation was very smooth and easy for the association's employees and myself, thanks to your attention to detail, sense of service and skills. The 2019 network seminar in Biarritz will be one to remember for the GERME network! " - Mrs O - GERME
On the programme: central hotel reservations, a cocktail reception at the Biarritz market and a beach evening with a magnificent sunset.
MGEN Mutual Insurance Congress
"On behalf of the entire MGEN 064 team, I would like to thank you for your services as a partner agency throughout the organisation of our MGEN National Congress. We also particularly appreciated the patient, smiling and competent support. All those who took part in the event told us how delighted they were, so I thought it only right to tell you so that you can share in this success, which is of course a source of great satisfaction to all the local activists in our mutual insurance company." Mr M. MGEN
On the programme: setting up a central hotel reservation system for more than 35 hotels.